Sipping something cold whipped together by robots at the futuristic Bionic Bar, then springing for bumper car action at Seaplex. Flight information must be provided in order for the transfer to be confirmed. By clicking submit, you will automatically be enrolled in the Crown and Anchor Society. Guests who violate this smoking policy may be subject to further action pursuant to the Consequences Section of this Guest Conduct Policy. For more details about how we use your information, view our. Securing reservations and purchasing packages before you sail lets you score the best savings. All aboard by 3:30 pm Therefore, to provide an onboard environment that also satisfies smokers, we have designated certain areas of the ship as smoking areas. My Royal Cruise is the place to get the most out of your adventure. *Please see all applicable Terms & Conditions for Promotions, Sign up to receive information about our special offers and deals. Sports gear, and self-defence items: Handcuffs, pepper spray, nightsticks, martial arts items, and hoverboards. Start planning your next cruise vacation by selecting a destination and departure port. Think of this as a step up from your typical dinner wear. We appreciate your cooperation in this endeavour. The top reasons to book a Shore Excursion are because it is convenient, it's a one stop-shop for all your planning. In order to make the boarding process as simple as possible, we strongly encourage you to visit RoyalCaribbean.com/onlinecheckin to check in online. Contact a travel agent for details. Contact Us | Royal Caribbean Cruises contact us We are here to help with reservations, Crown & Anchor memberships and general questions. You can either remove a Guest from dining or shore excursion reservation or cancel the entire reservation (within the cancellation policy) with the app. The land portion of all cruisetours is generally performed by independent contractors. It also acts as your SeaPass card for on-board purchases as well as indicating your dining room seating assignment. Assembly station: Location passengers must go to during an emergency drill or in an actual emergency, which can be found on the back of your SeaPass. Where The Athens Convention applies, we seek to limit our liability to you for claims in accordance with The Athens Convention. Your booking is governed by Singaporean law. D) Complete required information and click Submit E) Select Guest(s) and click Begin check in The app is free to download and use. Please check with your airline or travel agent for the luggage limit that applies to your flight. Submit a current cruise offer or active Players Card from a qualifying casino and you could be eligible for valuable discounts or even a complimentary sailing for two*. Enquire from your airline on your entitlements in the case of lost luggage. When it comes to favourite packages, the Deluxe Beverage Package and the Refreshment Package are two top picks. hren@wallem.com For your convenience, the guests Relations Desk can cash travellers cheques and provide foreign currency exchange. 2. WHAT TO KNOW BEFORE YOU GO ON YOUR CRUISE. With restrictions on buying and selling of currency outside of Malaysia, we're unable to provide foreign exchange (buying or selling) of Malaysian Ringgit onboard. Pool towels Before your cruise breakfast and lunch, but please keep swimwear to the pool deck. Please hand-carry all valuables, medication and travel documents. Two-way radios/walkie-talkies are permitted. ARE THERE ANY ADULT-ONLY ACTIVITIES ONBOARD? Blackout dates may apply. You can check out towels at the main pool with your SeaPass. Some of the shore excursions are subject to minimum numbers and may be cancelled if requirements are not met. All indoor public spaces, staterooms, and balconies are smoke-free. WHAT ARE THE TERMS & CONDITIONS OF MY CRUISETOUR? If you need medical assistance, please dial extension 51 from your stateroom phone to make an appointment. On the last evening of your cruise vacation, an itemized statement will be delivered to your stateroom for verification. Note: For security reasons, guests are not allowed to bring visitors onboard Royal Caribbean ships in any port. For more details about how we use your information, view our. You will usually have access to your cruise . Any and all information contained in this brochure, including prices and terms and conditions, is subject to change at any time without notice. Please try again later. After, show up at your assembly station anytime within the assembly window to complete it. Should you wish to book either of these options, then please contact Royal Caribbean offices or your travel agent who will be happy to help you. Day 4 - 5 - cruising. A. The only exceptions to this policy are curling irons and hair straighteners. Heres a list of common phrases used onboard to help you navigate the linguistic waters: *Please see all applicable Terms & Conditions for Promotions, Medications including motion sickness care, Scarf or wrap to cover bare legs and shoulders inside museums and religious sites, Power adapter (without a surge protector), Eco-friendly/biodegradable sunscreen, after-sun lotion. Make your travel experience seamless with the lowest airfare guaranteed, nonstop flights to get you to your cruise, assured arrival at the ship and 24/7 support from our specialists. Weve secured seats with major airlines at negotiated special rates and passed those savings on to you. Nursery (6-36 months): Call 26001 from a ship phone Other special diets such as kosher meals, gluten free and lactose-free may be available upon request (Note: Kosher meals are pre-packed and are only available for dinner in the main restaurant). Normally, changes in the itinerary are to protect the interest and safety of our passengers. Please note: All onboard charges are in US dollars and will be billed in US dollars to your credit card then converted into your local currency. When you are seeking that ultimate family holidayan epic adventure youll never forgetlook no further than a Royal Caribbean cruise. The cost will be charged to your SeaPass account. For details, please visit: WWW.ROYALCARIBBEAN.COM/agepolicy. If you intend to book a ship sailing for the first time post issue of this brochure, please see RoyalCaribbean.com closer to your sail date for updated policies. Your Purchase of Shore Excursions and All Other Goods and Services. Upon boarding the ship, notify our Guest Relations Desk of your delayed luggage situation. Each guest, or if a minor, his or her parent or guardian, shall be liable to and shall reimburse Royal Caribbean for all damage to the ship and its furnishings and equipment, or any property of the ship, caused by any wilful or negligent act or omission on the part of the guest. call us Individual Reservations 866-562-7625 Mon-Sun 7am-2am (EST) Group Reservations (sailing with 8 or more staterooms) 800-465-3595 Mon-Fri 9am-7pm / Sat 9am-6pm (EST) Already Sailed? SeaPass card: Your room key, card for onboard purchases, and pass to get on and off the ship at port stops. Snag premier access to onboard experiences like priority arrival and departure, an exclusive welcome lunch, VIP seating at shows, private time on fleet favorites and much more. In order to maintain an effective and meaningful security environment and to comply with international and national security laws, regulations, and guidelines, Royal Caribbean has established strict security procedures in the seaport terminals we utilize and onboard all our vessels. If you would like to use your onboard credit in the casino, please note that you will only receive promotional chips or slot play, which you will not be able to cash in. Royal Caribbean reserves the right to refuse to permit any guest to take onboard any items Royal Caribbean deems inappropriate. Although scheduled times are published for the Alaska Railroad trains, track conditions and other rail traffic may result in significant variations from the published schedule. Venture to Vietnam and find your chi in bustling Ho Chi Minh City. Look up my reservation Please enter your cruise information to view and edit your reservation details. Day 4 - 5 - cruising. Getting Pampered Stay connected while onboard with VOOM - the fastest internet at sea. Once here, the port is on your left after Marina South Pier. We highly recommend that you view this important and informative information. Portside: Left side of the ship when facing the front of the ship. 15 Night Ultimate India, Sri Lanka & Malaysia Cruise. The main dining room may not always be available at breakfast and lunch times. Traditional Dining (early/late dining): Dinner selection for guests who have chosen a set dinner time for the entire duration of the voyage. Please plan to get to the terminal then - not before or after - so you board smoothly. Give yourself several hours between the time you get off the ship and the time you need to board your flight home. You can complete most of your mandatory guest safety briefing right in the app. By rail: Board the North-South Line towards Marina South Pier and disembark at Marina South Pier Station. Pregnancy: Royal Caribbean International cannot accept guests who will be more than 23 weeks pregnant at any time during the cruise or CruiseTour. Watch as robots craft a custom juice creation for you at the Bionic Bar. An incredible space with its own private game room, 3D cinema and slide, the Ultimate Family Suite also features a sprawling balcony with a jacuzzi and breathtaking ocean views. The shows labeled as "Reservation Required" will need to be reserved. For further check in assistance visit us online at, A) www.RoyalCaribbean.com The Purser, available 24 hours a day at the Pursers/Guest Relations Desk, will act as your banker, postmaster, information source, complaints desk, authority on customs and immigration and safety deposit box trustee. Your friends and family can contact the ship by dialing 1-321-953-9003. Guests, who violate any alcohol policies, may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Vacation Policy. We are delighted to have provided a safe and enjoyable cruise to millions of guests over the years. Royal Caribbean reserves the right to ask for proof of age, revoke or otherwise restrict drinking privileges of any guest, regardless of age. With game-changing ships, first-at-sea activities and wow-worthy destinations, expect every second of your voyage to be extra-special. Please put your name and home address on each tag and remove all loose straps from your bags. Guests arriving after this will not be permitted to board. NEED TO MAKE AN Please refer to the Cruise Ticket Contract for further information. Take any last-minute photos. Lunch Open From here, you can walk directly to the terminal. There are no self-laundry facilities aboard. This applies to all stateroom categories onboard. Guest safety briefing: Mandatory passenger emergency information guests can start on the app and complete by checking in at their assembly station. Guests desiring to transfer to higher-priced accommodations, which may be available during boarding or after sailing, may do so by paying, in cash, with travellers checks or by credit card, the difference in published full cruise vacation prices. You must have a credit card number ready to enter to complete the call. You will also be able to view your cruise itinerary, remaining balance, and submit payments. Office number: +65 6271 2611 In the event of strikes, lockouts, riots, weather conditions or mechanical difficulties, or for any other reason whatsoever, Royal Caribbean may at any time and without prior notice, cancel, advance, postpone or deviate from any scheduled sailing or port of call and may, but is not obliged to, substitute another ship or port of call, and shall not be liable for any loss whatsoever to guests by reason of such cancellation, advancement, postponement, deviation or substitution. For Alaska Cruise tour guests, transfers are not included except in Vancouver. Businesses will generally not accept foreign currency for payment. Please call or visit Adventure Ocean to make your reservation: All rebooking are subject to availability. Meander the Mediterranean coast or explore awe-mazing Australiawherever you go, youll get to know your destination like a local. This includes a refusal in order to meet safety requirements established by international, union or national law or those competent authorities, or where the design of the ship or port infrastructure (including terminals) and equipment makes it impossible to carry out the embarkation, disembarkation or carriage of a guest in a safe or operationally feasible manner. At the terminal From here, it's a 10-minute walk to the terminal. Unleash your inner foodie at our specialty restaurants when you save with our packages. Although lifeguards are on duty, adult supervision is always required for children ages 12 and younger on the pool deck. Royal Caribbeans Guest Conduct Policy may be enforced, up to and including disembarkation, if a guest violates any alcohol policy. Explore Serenade of the Seas. Royal Caribbeans liability for loss or damage to property shall be limited otherwise in accordance with the provisions in the Cruise Ticket Contract. These land components are solely at your risk and subject to the terms or arrangements made by you or on your behalf with the independent contractor. Yes. Royal Caribbean shall not be responsible for any failure to adhere to the arrival and departure times published in this brochure for any of its ports of call. Unlock some of the most incredible travel destinations. Dcouvrez nos itinraires de croisire et choisissez la chambre qui correspond vos attentes et votre budget parmi notre slection. However, any information contained herein, including pricing, is subject to change without notice, and Royal Caribbean reserves the right to refuse to honour any prices that were erroneously printed or quoted. The gratuities will be shared by the Dining Services Staff (waiter, assistant waiter and head waiter), Stateroom Attendants and Other Housekeeping Services Personnel who work to enhance your cruise. The minimum drinking age for all alcoholic beverages on Royal Caribbean International ships depends on the location of the ship at the start of the cruise itinerary. That lets us stagger guest arrival and reduce crowds at the terminal. Gratuities: A base gratuity is charged each day of the voyage and distributed to various members of the crew that contribute to the guest experience. Offer Match is only available to recipients who have: If you have sailed with Royal Caribbean since January 2018, you may already have valuable Casino Royale offers waiting for you. Sign up to receive information about our special offers and deals. Any offers, future credits, payments or claim settlements accepted by you while on board the ship constitute to full and final settlement of your problem. The payment schedule for groups is different from that of individuals. For more details about how we use your information, view our Privacy Policy. Here are a few types of suggested attire youll Ships run on a slightly different lingo. Day 2 - Kuala Lumpur (Port Klang), Malaysia. Save big off onboard prices when you buy pre-cruise, and enjoy bottomless beverages all cruise long, including premium coffee, tea, fountain soft drinks, freshly squeezed juices and bottled still water. Whether you want a fresh hot cup of coffee or a late-night snack, our Room Service helps make your cruise vacation hassle-free. With a My Cruises account, you can review your reservation, securely make advanced reservations using our Cruise Planner, compare cruise itineraries, view a personalised cruise holiday calendar, complete the Online Check-In process and more. Smoking is not permitted in any dining venue, theatre, bar, lounge, hallway, elevator, and jogging track. You can breathe easy knowing that risks from the transmission of aerosol particles between spaces (like those from a cough) is extremely low. 2. Please contact us if you have already reserved your cruise and do not meet this requirement. Swimming activities are not supervised and no child or infant is allowed to enter pool wearing diapers (nappies). We ask that guests do not pack passports and other required documents in checked bags, as failure to show these documents may result in denial of boarding. Cell number: +65 9720 5910 Once connected, tap the "Ship" icon on the top, tap "Entertain," and then tap "Shows and Movies." Answer your health questions: If youve checked in on the app, well send you a notification the day before your cruise to complete a few health questions. Explore our cruise itineraries and choose from a variety of rooms depending on your needs and budget. Start browsing now and find a bundle thats right for you and your crew. In preparation for prompt departure, cruise check-in will close one hour prior to sailing. Prohibited items: Reserve your shows on the Royal Caribbean app: More room for you: Were sailing with fewer guests and reducing capacity in our onboard venues to allow for appropriate physical distancing. Please visit the Guest Relations desk for additional details. In the unlikely event you have reason to complain during the cruise, you must immediately notify the Pursers Desk and the provider of the service in question (if not us). Call us at +65 6305 0033, visit us at RoyalCaribbean.com.sg or contact your travel agent. We regret we must reserve the right to refuse to allow anyone to travel in accordance with EU Regulation 1177/2010. If guests are sailing out of terminals with facial recognition, well clear them for boarding without even needing to see their boarding pass. Any dispute between a guest and Royal Caribbean (or its agents, independent contractors, concessionaires and suppliers, together with the employees and servants of each of the foregoing) in connection with a guests cruise booking or cruise vacation shall be litigated, if at all, exclusively in and before a court located in Singapore to the exclusion of the courts of any other state, territory or country. Use the app: You can make dining, activity and shore excursion reservations, use the daily planner to chart your course for the day, and open deck maps to figure out the best way to all the fun. If your name has changed since . My Family Time Dining is available onboard selected sailings for the earliest dining time only (varies by ship and sailing). Tuxedo rental service is available through Royal Caribbean. Here's your chance to reserve your spot for NorthStar, Ripcord by iFly, SkyPad, and the "Silk Road" show which is the only show that requires reservation. Dont forget to pack your passport, other cruise documents, valuables and medications in your carry-on bag. These and other similar items will be confiscated upon being found: Here's some information to help you get to the Port of Singapore on your sail day: Please try again. Prior to obtaining your SeaPass, use your SetSail pass for purchases. If a problem cannot be resolved to your satisfaction and you wish to follow up on your complaint, you must write to our registered office in Singapore as detailed above, giving your reservation reference number and full details of your complaint. The limit of our liability for death and personal injury for non - shipping incidents is limited to 400,000 SDRs. WHAT DO I NEED TO DO ON THE LAST NIGHT OF THE CRUISE VACATION? Post Cruise Assistance There are several seating times for meals in the main dining room. Children can only swim if they are toilet trained and under their parent/guardians supervision. Smoking is permitted in the glass house on Deck 5, starboard, and on Deck 14, port side. LEARN MORE ABOUT OUR AIR2SEA FLIGHT PROGRAM. Note: The Cruise Ticket Contract must be signed by all guests prior to boarding. For the comfort of our guests, some areas and activities have been designated as adults only. You may however, choose to purchase our transfer service where our staff will meet you at the airport in the city of cruise departure and provide transportation between the airport and the ship. Alcoholic beverages seized on embarkation day will not be returned. Motorcoach Driver: US$4 a day per guest. Most meals are included in the price of your vacation. Items to leave at home Getting to port of Singapore Helpful Singapore port information Healthy sailing Royal Caribbean App If a guest reaches a birthday that will change their adherence to our alcohol policy, they may visit the Guest Relations Desk and on showing their passport as proof of age, their records will be updated to allow them to purchase and consume alcohol. While there's a dedicated MRT station in Marina South Pier, it's still a 700m or so walk from the station to the terminal (at least it's a sheltered walkway). Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) Make reservations onboard using the app On your shore excursions, all destinations are casual. Guests under the age of 21 will not have alcohol returned to them unless on an itinerary where the drinking age has been lowered to eighteen (18). Alcoholic beverages: On boarding day, guests may bring one (1) 750 mL bottle, per adult of drinking age, per sailing. Onboard all interior public spaces are smoke free. The Cruise Ticket Contract sets forth limitations on the time frames in which claims may be made and suits may be filed against Royal Caribbean. Formal: cocktail dresses for women; suits or jacket and tie, or tuxedos for men. The cost is US$7.95 per minute. An 18% gratuity is also automatically added to beverages, mini bar items, spa & salon purchases. Learn More. The 15 Night Ultimate India, Sri Lanka & Malaysia Cruise visits Singapour, Singapour; Kuala Lumpur, Malaisie; Penang, Malaisie; Hambantota, Sri Lanka; Colombo, Sri Lanka; Conchin, Inde; Goa, Inde; Abou Dabi, mirats arabes unis and Duba, mirats arabes unis. as well. Add your Reservation number, Last Name, Ship, and Sail Date to retrieve your reservation page. Get the addresses and phone numbers of all the new friends youve met. Once onboard please consult your cruise compass for details specific to your ship. Check out the Adventure Ocean Youth program for age-appropriate kids activities No animals are permitted onboard (with the exception of service animals for guests with special needs). ARE THERE ANY FORMAL HEALTH REQUIREMENTS? Lunch 12:00 to 14:00 At private shore-side resorts such as Labadee and Coco-Cay and when in US ports, the minimum drinking age is twenty-one (21). Doing so before you arrive means the easiest boarding experience. SeaPass is used for all expenditures except for those few that require cash: gratuities (other than bar and wine service), foreign currency exchange and casino gambling. Earn your wilderness badge as you cruise between the Alaska glaciers, pan for gold . Final payment of the balance must be received at Royal Caribbean's offices at least 75 days prior to the sailing date for 1 - 4 night cruise vacations and 90 days prior to the sailing date for 5-night or longer cruise vacations. Royal Caribbean Internationals highest priority is to ensure the safety and security of all guests. Royal Caribbean itineraries, pricing, policies and procedures are constantly evolving. AS A PARENT/GUARDIAN, CAN I BE HELD RESPONSIBLE FOR THE CHILD CRUISING WITH ME? We adhere to guidelines from the Children's Online Privacy Protection Rule (COPPA), which states that guests must be a minimum of 13 years of age to be able to create an account and use the guest chat feature. Additional items we recommend packing include: If you are planning to check in your bag to have it delivered to your stateroom, we recommend packing a small bag of essentials to carry onboard. RCT assumes no responsibility with respect to these services (including cancellation, delay, injury and death, accommodations for guests with special needs or damage to property) even though RCT may collect monies or make bookings. You must therefore ensure that you check all details of your chosen holiday with your Travel Agent or with us if booking direct, at the time of booking. Details will be provided onboard. Pampering your palate with binge-worthy bites at a wide array of cant-miss eateries, from quick and casual to multi-course extravaganzas. Royal Caribbean will add a daily US$13.50 gratuity (US$16.50 for suite guest) to each guests onboard SeaPass account. Reservations for our Spa and Salon can be made before your cruise or once onboard the ship. If the results are at or above 37.5 degrees Celsius, or they show other symptoms, well perform a secondary screening. Modified Date: Aug 13, 2022. Have you sailed with Royal Caribbean before, Guests who have sailed with Royal Caribbean since January 2018 do not qualify, UPLOAD YOUR BEST CURRENT CASINO OFFER OR PLAYERS CARD, CHOOSE FROM THE FOLLOWING LIST OF CRUISE LINES, CHOOSE FROM THE FOLLOWING LIST OF LAND BASED CASINOS, ENTER THE NAME OF THE CRUISE LINE WHERE YOU RECEIVED YOUR OFFER, ENTER THE NAME OF THE LAND BASED CASINO WHERE YOU RECEIVED YOUR OFFER. Basic specifications are as follows: up to 10-mile coverage range, up to 5 watts power, internal voice, operated transmission, no external mounting antenna. The medical facility is not intended or designed to serve as a clinic for guests, and Royal Caribbean is not responsible for the diagnosis, treatment or services furnished by shipboard medical personnel. Onboard the ship In-app purchases available. 100% fresh, filtered air: Our HVAC system continuously intakes 100% fresh ocean air, filtering it for all indoor rooms and areas. 15 Night Ultimate India, Sri Lanka & Malaysia Cruise. You can also contact our emergency travel team at + 1-305-982-2700. Add peace of mind to the mix and youre ready for an ultimate vacation.
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