**Say "Thanks" by clicking the thumb icon in a post Learn more about where checks can be cashed. You need your filing status, your Social Security number and the exact amount (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund: https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund, https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others. If you signed up to offer a Refund advance loan the taxpayer can apply a refund advance loan for 2022 individual returns. Press 3 enter a random 6 digit number and it will start ringing it might hang up after 10 mins but keep calling.i get through every time. Select the QuickZoom button for the Santa Barbara Tax Products Group Processing Worksheet. My DDD is 2/24 and still unfunded. Especially since they are getting their fees? All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. If you are participating in the Fast Cash Advance program, you will see an overview of advance loans you have processed. The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. We have not yet committed to make any Loan. Checks are printed from TPG's web page. Our mission is to provide taxpayers with best-in-class products and to help tax professionals grow their business while at all times holding ourselves accountable to the highest standards. The technology fee includes the cost of programming specific Settlement Solution Provider software and communication protocols, as well as mandated security testing. Access a library of free videos and digital ads you can use for social media, your website, email, and more. For preparers, an overview of the TPG website changes and new reports is available in a video from TPG. Complete the client's tax return and clear any error messages. They just tell you we dont know why youre declined. I am starting to wonder if they mailed our checks to our banks. Here are some other reasons you may have received this email: You can contact SBTPG toll-free at 1-877-908-7228 or go to their secure website if you need more information. You may not receive the Refund Advance if one of these factors doesnt meet the qualifying standards of the lender. Once the refund amount is issued to TPG, all associated tax preparation fees are withheld and paid, and the remaining refund amount is issued to the taxpayer. It is the amount of expected refund due to the taxpayer as acknowledged by the IRS (Form 1040,line 35a). 2010-2023 Santa Barbara Tax Products Group, all rights reserved. I have gotten some kind of a payment but was not for the right amount when I call SBTPG and they said they don't have record of my information. The email you received should have included the reason why you were not approved. Currently, check cashing at Walmart is not available in NJ and NY. It reminds me of that $600 stimulus they sent to SBTPG and TurboTax had to apologize and let us know the problem was corrected. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Fees for other optional products or product features may apply and will be disclosed at the time of application. This fee will be taken out of the taxpayer's refund along with the bank fee. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You have clicked a link to a site outside of the TurboTax Community. When you enroll to offer Pay-by-Refund with TPG you are automatically opted in for TPG's Auto Collect feature. See. Im concerned now and will forever pay upfront if needed now. Thank you for sharing that information. You can also read the terms and conditions for the refund advance byclicking here. Do not enter commas or decimal points. You can check to see if the IRS has funded the refund directly on TPG's website. Details available include refund information and any fees that were withheld from the refund prior to the check issuance or refund processing. Your loan amount will be based on a portion of your anticipated federal refund to a maximum of 50% of that refund amount (minus any stimulus payment credit, also known as Recovery Rebate Credit). Money can be deposited into a checking or savings account. What is the taxpayer cost for Fast Cash Advance? Then directed to set up the turbo debit card account. All loans have an Annual Percentage Rate (APR) of 35.99%. Ask questions and learn more about your taxes and finances. This fee can be waived through a $39.95 rebate at the end of tax season when the loan is disbursed and IRS-funded on a prepaid Green Dot card. Pay-by-Refund isn't a loan against the refund. This sub-reddit is about news, questions and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. If you want to run a report for all clients, no specific file should be highlighted. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Contact us so one of our agents can assist you. So why all of a sudden, am I no longer approved? The taxpayer portal is the best way to review detailed and updated information regarding the disbursement. **Say "Thanks" by clicking the thumb icon in a post, Why did I not recieved my advance loan when I signed the consent to disclose my information for the refund advance loan, The initial approval is just a pre-qualification. 1 Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. By clicking "Continue", you will leave the Community and be taken to that site instead. Wow thanks for the info I called the irs they gave me the banks number I called the bank and they gave me sbtpg number but I can't reach anyone to save my life so hopefully we get some act right by next week. Did the information on this page answer your question? If I am not recieving the advance that was agreed upon, then I don't believe they have the right to give the banks my tax information? TPG Refund Transfer details. Whether using a tax professional or doing it yourself, select the pay-by-refund option before your tax return is filed. Transcript and WMR say 3/3 deposit. - Community. Seems a bit deceiving. Starting in tax year 2020, ProSeries Professional and ProSeries Basic no longer have the ability to print checks from within the program. Consent to disclose your information for the refund advance loan and for a Turbo Visa Debit Card We're going to disclose the tax information described from your 2019 tax return to First Century Bank (the lender), BorrowWorks (the lender service provider) and Green Dot Bank (the issuer of the card) to process your Refund Advance loan, administer and communicate with you regarding the loan program, and to issue and manage a Turbo Visa Debit Card account for you. Did the information on this page answer your question? Offer clients a larger refund advance at tax time. If you still have questions and concerns, please contact customer support, they will be able to better assist you. For more detailed information, please click, . In State Pay-by-Refund Option sectioncheck. This hasnt happened in my case yet but my refund has to go to them for my fees. How to opt-in to the Fast Cash Advance program. What's the status of my refund? SBTG took the fees out 2/8 and the site says it deposited to my account the same day. The bank told me if it went into the wrong account and posted I can't do anything about it but my info is correct I'm worried I am SOL on my refund . Disbursement details are no longer printed on the check stub, however, a bank product information page, TPG_INFO, can still be printed the view mode of Drake Tax. Reddit and its partners use cookies and similar technologies to provide you with a better experience. to receive guidance from our tax experts and community. Whats the point? You must select the refund advance option, efile the return, and then the final decision will be emailed to you. By clicking "Continue", you will leave the Community and be taken to that site instead. Starting in tax year 2020 both ProSeries Professional and ProSeries Basic users will need to use TPG's web portal to print taxpayer checks. What is the TurboTax phone number? The Pay-by-Refund Reject Details screen will explain what needs to be done before resubmitting the bank application. Offer and terms subject to change at any time without prior notice. to receive guidance from our tax experts and community. How much does Fast Cash Advance cost? We'll help you get started or pick up where you left off. Ask questions and learn more about your taxes and finances. Process 40+ RTs and get a free premium marketing kit.5. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. This is the loan agreement everyone signed for the advanced refund. If I would have known that Turbo tax would make the sudden change without notice, I would have not continued to e-file with turbo tax,and chose a different tax service. SBTG site says mine was deposited to my bank 2/8. Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. You must select the refund advance option, efile the return, and then the final decision will be emailed to you. View refund status. Where is it? If we or our partners detect unusual activity in relation to your account or filing, we'll notify you to make sure that you recognize the activity. No, that is a lie they will NOT be able to assist anyone. Check your refund status at SBTPG.com once you show as accepted their Im pretty sure you will receive a final approval or denial from TT once your return status is updated with SBTPG. Loan repayment is deducted from your federal tax refund and reduces the subsequent refund amount paid directly to you. A. All online tax preparation software. You'll decide how you want to receive your refund amount too. For your client to use Pay-by-Refund, the following steps must be completed before the return is electronically filed. They said I did not get approved. For more detailed information, please click here. Fast Cash Advance notifications. Ive never seen a deposit yet come after the deposit dates. Not all consumers will qualify for a loan or for the maximum loan amount. The IRS issues most refunds within 21 days; however it's possible the tax return may require additional review and could take longer. Status of Application; Approval and Funding of Loan. Deluxe to maximize tax deductions. I am sorry you were not aware of the terms and conditions. Enter the whole dollar amount only. Have red circle but no funds deposited yet. Help. There are two ways of checking the Pay-by-Refund status. They are the ones who actually issue the advance. Give clients more time to request an advance. Ive never experienced this with TT before. and our They said call back friday alot of people with 2/24 dates has been sent to anothet.department to be fixed for some reason. 3 Check with your tax professional or software provider for availability. **Say "Thanks" by clicking the thumb icon in a post. TurboTax Live tax expert products. If your federal income tax refund (Tax Refund) is paid by the IRS before the Loan is funded, your Loan will not be approved and the Loan will not be funded. If you get through let me know what they say. SSN. Using a bank account that belongs to another person Learn more. Compare TurboTax products. Federal/ State refund amount. How to check my refund status with IRS See all 9 articles Checks Where to cash a TPG-issued check Account How to login to the TPG website I can't find my account General Contact Info Contact Information Products Fast Cash Advance How can I find a tax pro that offers Fast Cash Advance? Step 2: File the tax return The tax return will include TPG's info so the IRS and/or the state will know where to send the tax refund. By clicking "Continue", you will leave the Community and be taken to that site instead. If the client has been issued a check print authorization by TPG, the authorization should be retrieved by ProSeries and the status will change from Awaiting Authorization to Ready to Print. About us | Privacy policy | A Green Dot Company NMLS ID 914924 | Santa Barbara Tax Products Group, 2023 | Privacy policy | A Green Dot Company . Questions about prior year tax filings? Status of Application; Approval and Funding of Loan. I'm blowing this up all over and not recommending them to anyone. Simply sign in to TPG's taxpayer portalusing the information from your client's return. If your federal income tax refund (Tax Refund) is paid by the IRS before the Loan is funded, your Loan will not be approved and the Loan will not be funded. I was told I was approved and even directed me to create an account with credit karma? And no money? It updated this morning to a bigger red piece with the TT fees and everything taken out but it does not say that it has received my funds. Drake Support is unable to view the check stub or any additional details. If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). Using TT and Chade Bank for final deposit location. I just don't understand what is going on. For instructions on running these reports see How do I run reports? seems like they should have done a better job explaining the process as there are going to be a bunch of upset customers who feel they were lied to about the process. Learn more about where checks can be cashed.3, Cashier's checks issued by TPG may be cashed at over 11,000 locations nationwide, + Checks up to $7,500 cashed for a cost up to $84, + Available at participating Walmart stores thru December 31, + Available at any Wells Fargo bank location thru December 31. How long does it take to get my refund? About us . There are two ways of checking the Pay-by-Refund status. View refund status. I've done the same thing I spoke with someone who picks up after maybe almost a hour but they say they have to transfer me because I filed with tt and then I'm holding for hours just for the line to hang up never speaking with anyone about my situation I'm going to try again though. Please call 1-888-679-8122 for further assistance. Pay-by-Refund is only available on current year tax returns. Back . I was told to call the IRS but I can't reach anyone. It's either deliberately misleading customers, or signing on false terms..? You have clicked a link to a site outside of the TurboTax Community. If approved, your loan will be for one of ten amounts: $250, $500, $750, $1,000, $1,500, $2,000, $2,500, $3,000, $3,500, or $4,000. Help. In the Refund Advance (apply for an advance of the IRS refund) section check the Check to select Refund Advance checkbox. Find a tax pro in your area and see the tax-related products they offer. Trouble logging in? For preparers, an overview of the TPG website changes and new reports is available in a. Disbursement details are no longer printed on the check stub, however, a bank product information page, 17419: TPG - Check and Refund Disbursement Details, EPS Direct Pay and TPG Prep Paid - Accounts Receivable Products. IRS shows paid and sent to bank. Self-employed taxes. Tax Product Group (TPG) reports the check should be Ready to Print for a Pay-By-Refund client, but the status column still says Awaiting Authorization. Materials available while supplies last. The amount of the Loan for which you qualify will depend, in part, on the amount of your estimated income tax refund. See how Fast Cash Advance has helped other tax pros. Privacy Policy. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. So bogus I need some answers, they were advancing that's why i went with them. Never again. Free Military tax filing discount. The base fee for Pay-by-Refund is $59.90. If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing. Tax professional log in. It shows on the IRS. We will only be committed to make a Loan if and when we disburse Loan proceeds to you in the manner set forth below. Why isnt TurboTax checking to see why they are holding folks refund? Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Once corrections have been made, the bank application for this return can be resubmitted. Taxpayers looking for a safe and easy alternative to a paper check can receive their refund on a GO2bank Visa Debit Card.2. We have not yet committed to make any Loan. Premier investment & rental property taxes. Your loan amount will be based on a portion of your anticipated federal refund to a maximum of 50% of that refund amount (minus any stimulus payment credit, also known as Recovery Rebate Credit). Have you now received your funds? They shouldve kept the TurboTax card b/c that is crazy. IRS tax refund deposit must be received by 5/31/23. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Fees and limitations apply. Went to SBTPG website and still showing unfunded as of 3/02/2022. I have been reading in this tax group that some people who didnt have credits had a ddd of 2/9/22 but have failed to receive their funds. Shipped straight to your door. In-season Fast Cash Advance available first day of filing. I am having the same issue and TurboTax is unable to give me any answers or help figure out where my money is . + Checks up to $7,500 cashed for a cost up to $8. You can contact SBTPG (also known as Civista Bank) by calling 877-908-7228. Who is Santa Barbara Tax Products Group? How long before they sent that email after you filed? . Let us handle collecting your tax prep fees. You may want to try calling at a different time since you were unable to get through the first time. State Pay-by-Refund can only be e-filed if a federal return is being processed with Pay-by-Refund as well. You can also read the terms and conditions for the refund advance by. It's horrible other are dealing with issues but at least I know it's not just me . New comments cannot be posted and votes cannot be cast. Based on your representations made during the application process and in this Agreement, we agree as follows. You must select the refund advance option, efile the return, and then the final decision will be emailed to you. You'll decide how you want to receive your refund amount too. Step 1: Choose to pay-by-refund Whether using a tax professional or doing it yourself, select the pay-by-refund option before your tax return is filed. My DDD is 3/03 and yesterday my red circle appeared but no change today. *Important: The refund amount field is not the amount on the check. TurboTax is committed to protecting your personal information. To easily view rejection details for a bank application, we have provided details in the Pay-by-Refund HomeBase View. TurboTax does not receive any updates from the IRS. Fast Cash Advance. Any others who has the same experience? Once the return is completed, e-file the return. This is not a good look for those of us who have trusted and relied on Turbo tax over the years. Refund. My refund was ACCEPTED by the IRS on 1/21/22. https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions. In ProSeries, check print authorizations for your client's tax refunds are often received automatically when you submit new electronic returns. My return was approved and I still haven't heard anything, Same here. To run Pay-by-Refund reports in ProSeries Professional 2019 and prior: If your firm isn't part of a service bureau, this section will not apply to your company. Hand off your taxes, get expert help, or do it yourself. So you can handle more important things. Check the status of your Refund Transfer Optional Step - Check with Treasury Offset Program 2 Pre-ACK Fast Cash Advance available Jan. 2. If your request for a Loan is approved and all conditions to funding are met, we will advise you of the final approved amount of your Refund Advance Loan. If your fees were taken out per SBTPG, you will have to follow up with your bank. Have checked repeatedly and nothing. I just wanted to know if there is a problem sending funds? I am so glad to hear that someone received their refund without any issues. We will only be committed to make a Loan if and when we disburse Loan proceeds to you in the manner set forth below. Same thing signed the advance agreement , setup karma account, filed , received approval for loan during the filing process , return accepted , then SILENCE !! Before you can begin e-filing returns containing a Pay-by-Refund bank product, you must have completed your enrollment with TPG. 2 GO2bank cards are issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Funds are disbursed immediately upon IRS or state funding, reaching your bank account in 1-2 business days. This is some bull**bleep**. Yes same thing. Taxpayer info . IRS where my Refund shows ours was paid yesterday. I used Turbo tax and the credit karma card and I dont want this issue. Real experts - to help or even do your taxes for you. Cookie Notice A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, ERO Fee (advance isssued via cashier's check or direct deposit), Post-ACK Advance (avail. Archived post. spoke to SBTG they told me the delay is due to so many returns being processed it takes time for TT to transmit the info to SBTG. this my first year with fees also but SBTPG got my refund yesterday, and is the day before the DDD which is 2/16, then and I got my refund literally 6:18 in the morning. See more here. TPG Refund Transfer details. If your client displays Awaiting Authorization and you expect a Ready to Print status (or similar), you should first make sure that the client's refund has been issued. How does the client view disbursement details for their TPG check or refund transfer? Real experts - to help or even do your taxes for you. The agreement letter that I signed with Turbo Tax was consent for them to process my approved advance loan and send the banks my tax information for processing.
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