PitchBooks non-financial metrics help you gauge a companys traction and growth using web presence and social reach. Upon completion of the investigation the package was deemed lost. Rebag, a destination for buying and selling the most coveted designer handbags, watches, jewelry and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. I called ********* customer service and explained to them the situation/error they informed me that all is right and I will be actually getting my handbags back. We're not profitable, but we're pretty close, Gorra said. Many Rebag customers said that their bags exceeded their expectations. We are sorry for the inconvenience. With a special focus on the varying needs of our customers, our goal 1615 H Street, NW As for further growth, Gorra said Rebag will invest in growth marketing, especially now that the stores, which served as an entree to a customer group who didnt always shop for luxury online, arent open for business. The Rebag team curates designer collections with new arrivals each week, with over 50 designer brands to choose from. However, before making any business decision, you should consult a professional who can advise you based on your individual situation. By reselling its luxury handbags anywhere from 40% to 70% off their original retail price, Rebag aimed to tap into a small but lucrative part of the overall $316 billion global luxury market, which has grown 10% per year since 2015 and reached $29.2 billion in 2019, according to Bain estimates. Our best expert advice on how to grow your business from attracting new customers to keeping existing customers happy and having the capital to do it. And I took it from there.. Funding. Since 2014, the digitally native company has opened retail locations in. Rebag is headquartered in New York, 390 W Broadway, United States, and has 5 office locations. It could be reducing time. But until the proper proof or receipt of the handoff is provided, there is not much else we can do to help with this. Order #******. I say go for it! You might be the first, last, and sometimes only associate a customer interacts with. Since 1976, Republic Bag has maintained a position as the innovative leader in polyethylene. real person. That expertise has generated some of the data Clair uses to speed up that process. Nous sommes dsols pour la gne occasionne. Order #********. After reviewing all the documents and terms for this submission order, we are not able to anything else here. The website shows it fails and the money goes back to my rebag wallet at the same time. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. While youre at it, you may want to check out Rebag SOHO. Please let us know if we can help with anything else. Thats a seriously good price for a Gucci piece. My Rebag purses review will showcase some of their top sellers in each category: Rebag has turned up tons of options in the bucket, backpacks, totes, crossbody bags, hobos, messengers, shoulder bags and satchels. You will be using computer applications (e.g., email, spreadsheets, word processing and Microsoft Office). Rebag was founded in 2014 by CEO Charles Albert Gorra and former CMO Erwan Delacoriz, currently headquartered in NY.The brand's motto is a simple one: endless access to luxury.The company buys, sells, and exchanges premium, sought after designer handbags and accessories. With Clair Trade, you can buy and sell items in one transaction, and only pay for the difference. Its available at the Miami store in midtown. Balenciaga never disappoints, in my opinion. Operator of an e-commerce platform intended to offer second-hand luxury handbags. Rebag Wallet Buying from Rebag Selling to Rebag Trade Rebag Rewards Rebag Gift Cards Retail Locations How do I contact Rebag? She specializes in women's lifestyle, but loves to learn about any and all products that add value and excitement to our everyday lives. Gorra is quick to point out that Rebag is neither a consignment shop, nor a peer-to-peer marketplace, unlike its competitors. I find purses of this size so useful while running errands or hit up a bar downtown. But we stand by the authenticity of the piece offered you a quote to purchase it from you based on the current rate and condition of the item. Rebag Total Funding $68.3 M Company summary Overview Rebag is a company that owns and operates an online marketplace for buying and selling luxury handbags. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail When one thousand dollars can pay your rent and then some, it can seem excessive to drop that money on a single purse. Rebag defines Outlet items as items that have heavy wear throughout, a major defect, or a missing accessory Rebag described the bag on its sale page as Great - creasing on leather, scratches on hardware. las molestias. The reason we do that is to create a seamless experience for the customer, Gorra said. These are boots and bags, the box would have weighted more than 0. message, please email If you buy them, we get a small share of the revenue from the sale from our commerce partners. Si continas recibiendo este mensaje, infrmanos del problema From business ideas to researching the competition. You can use the Rebag app to request a quote. Founded by Charles Gorra, what makes Rebag unique is the ability to sell your designer goods and receive upfront payment. A beautiful, designer handbag can take an outfit from average to avant-garde. The fact that they want to buy it back for half the price is not fair, because this way they dont have to deal with the problems caused by selling counterfeit item and they would still be making money out of it. Payment is usually reflected in your account the next business day.Well, I dropped off my bag yesterday on 3/15/23 and none of what is mentioned above on their website took place. It buys handbags from users and then resells them on the marketplace. The fact that they said that its authentic doesnt mean anything as another party has proved it to be inauthentic. I looked into promotions & discounts and was delighted to find that if you sign up, you are eligible to receive $200 off of your first Rebag purchase. Rebag has a post-money valuation in the range of $100M to $500M as of Dec 15, 2021, according to PrivCo. It is possible that you might have adhere the label to another package you might have sent that day and it was a double scan. Aydanos a proteger Glassdoor verificando que eres una persona real. Read on for more tech tools that entrepreneurs can't live without. The condition of the piece is properly described and this item was properly inspected and met our Authentication standards. Caso continue recebendo esta mensagem, If you continue to see this Rebag Brickell City Centre is located at 701 S Miami Avenue, Suite 314-A (3rd FL), Miami, FL 33131 and is open Monday through Friday from 11AM to 9:00PM and Sunday from 12PM to 7PM. This rating has decreased by -12% over the last 12 months. Recent store openings include locations in Greenwich, Connecticut and Beverly Hills, California, both of which integrate Rebag's physical signature store environment with a seamless and on-the-go experience, with more planned for 2022. All that said, the imperfections are subtle and the bag is catalogued as Very Good Condition. Rebag buys the bags (and now accessories) outright from clients who want to sell. Rebag has carved out a unique approach that will facilitate its massive scaling". That is its proprietary software called Clair (which stands for Comprehensive Luxury Appraisal Index), which allows consumers to generate a highly accurate price quote for their goods instantly online. Gorra is bullish on Rebags expansion. Despite the complexity of the business and the potential impact of a further economic downturn, Gorra insisted, We feel like now we are pretty fluent in this sector and we're definitely looking at adjacent opportunities.. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Because it's well-organized, well-presented, and well-curated Rebag is sure to make any hangbag aficionado swoon. Onze The classic Neverfull Monogram Tote carries the elegance of Louis Vuitton in every element. Save my name, email, and website in this browser for the next time I comment. No resolution and no help and I would like my payment of $500. On the night of February 16, 2023 I placed a purchase for a trade with Rebag. The Rebag sold me a Fake ring and they should take it back regardless of the time when it was purchased. Rebag Roosevelt Field is located at 630 Old Country Road, Garden City, NY 11530 on the upper level, open Monday through Saturday from 10:00AM to 9:30PM and Sunday from 11:00AM to 7:00PM. , Contributor, amid consumers healthy appetite for sustainable, eco-conscious resale goods, 11 Entrepreneurs Reveal the Tech Tools They Can't Live Without, Doing Business As: What It Means to Register a DBA, Understanding the IPO Process and How It Works, 10+ Resources and Funding Opportunities for AAPI-Owned Businesses, Media Investment funds will be used to further build upon technical tools Rebag has developed including the Clair Technology Suite which is designed to bring transparency to the luxury resale industry. So, its pretty significant given the current environment, he said. I have contacted support 4 times now and have been told each time there is a delay and they have no further updates. We've returned to you the *********************** Accessoires Monogram Multicolor" under tracking #******************. It also echoes the offline expansion of other digitally native resale and rental platforms like The RealReal and Rent the Runway. Click on an address to check for a stores special or holiday hours. Unless youre committing to a long-term investment worth thousands of dollars, it can be tough deciding on trendy/hot pieces that will last a few seasons, and feeling like eventually you wont get as much use out of them. They stated to wait 2-3 business days for it to correct itself. Press. 27% of employees would recommend working at Rebag to a friend and 25% have a positive outlook for the business. By continuing on our website, you agree to our use of cookies for statistical and personalisation purposes. Our team spends hours researching, consulting with medical experts, gathering insight from expert professionals, reviewing customer feedback, and analyzing products to provide you with the information you need. I basically gave them a $1,500+ bag for free at this point because I have nothing from them on their end. The company's platform and stores offer curated and pre-owned luxury handbags and clutch bags through its online shopping portal as well as outlets, enabling women to sell their used designer handbags. I am lead to believe Rebag knew they may have purchased and vetted an inauthentic bag, but were willing to pass it on to an unwitting customer. Over the past few years, there has been serious growth in the luxury-goods market. When it comes to size and fit it is 16W * 12.5H *7.5D with a 6 handle drop. If you're questioning the authenticity of the bags on the site, Rebag outlines the methods its team uses to spot a fake. You'll need to send in some photos and details on the condition of the piece, and if Rebag deems it worthy of resale, you'll be given a quote. This is theft. I put in a request online with Rebag 3/6/23. . Rebag accepts returns in the US, though they have some terms and conditions. Therefore, I demand full refund! That's why it's so important to smile, greet, and thank every customer. extruded film products. Get the latest business insights from Dun & Bradstreet. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more. verdade. SaaS, Android, Cloud Computing, Medical Device), Where the organization is headquartered (e.g. per informarci del problema. One of them, Rent the Runway, was started by Gorras Harvard Business School buddies Jennifer Hyman and Jenny Fleiss while they were all still in school. By clicking Sign up, you agree to receive marketing emails from Insider The brand then holds the inventory until its able to resell it via its online platform or in one of its nine physical locations. Lamentamos Rebag Authenticity What are the store policies during COVID-19 for customers and employees? Since its inception, Rebag has catered to a rapidly growing segment of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. Rebag shoppers can choose from a selection of tens of thousands of styles from over 50 luxury designers, including Chanel, Herms, Rolex, Cartier and more that range from handbags and small. I used it for less than two weeks and a very noticeable decorative piece of the bag fell off (a plastic inlay). Unfortunately we cannot accept the return of final outlet sales. Contact Information Website www.rebag.com Formerly Known As Rebagg Ownership Status Privately Held (backing) Financing Status Venture Capital-Backed Primary Industry Internet Retail Other Industries Luxury Goods Accessories Primary Office 575 Madison Avenue New York, NY 10022 United States +1 (844) 000-0000 Rebag Timeline 2020 2021 2022 2023 Press Contact:FACTORY PR[emailprotected]212.941.9394. If they are going to assume that responsibility on behalf of customers it is crucial that customers are aware of the following: Rebag doesn't declare a value of the package upon creating the label therefore nothing is covered if it's lost in the hands of ***Upon an investigation being opened by *** and a claim processed - Rebag doesn't provide requested paperwork in a timely manner. The problem is a lot of businesses have somehow used that opacity to their advantage, and we're doing the exact opposite. Access your favorite topics in a personalized feed while you're on the go. 45 complaints closed in the last 12 months. "We have been impressed by the quality and consistency of the execution from the Rebag team", says Birgir Ragnarsson, Managing Partner of Novator. Im just left in the dark. Theyre investment pieces meant to be held on to for years and perhaps even handed down to future generations. There is some heavy wear and discoloration on the base plus on the opening trim corners and handles. If you accept the quote you will ship the item to us and if after inspection the item is the same one you purchased from us back then and the current condition is as described, we will send the funds to your wallet. I dropped off a Bottega Veneta bag to their soho location on 2/23/2023 with a confirmation I would have payment within 3 days. I requested a refund and return label on 3/20 through Rebag's online contact site. My bank also didn't show any ach transfer.I was trying to contact with rebag customer by email, chat but there is not any progress and all the feedback is automatic reply. The quoted amount was $2520 even though the actual value of the items at resale is over $5000 but understand that's what comes with the resell price. The Clair Technology Suite includes: Rebag will also use the round to scale its tech-enabled brick-and-mortar business. Not only did the most affluent customers stop spending, but so did aspirational shoppers those who scrimp in other areas in order to plunk down the necessary dough to score a high-ticket item. Lipstick, phone, wallet, hand cream, and Im good to go. You purchased this item back on November of 2022. Although it is good to have a cash positive balance sheet when it comes to carrying inventory, a challenge in turning over that inventory comes from carrying classic, pricey pieces think Hermes Birkin bag, one of which sold for $70,000 recently on Rebag, or a Gucci double-G belt. This is properly disclosed in the listing, at checkout, returns policy and terms of service. Se continui a visualizzare In the years Rebag has operated, the company has collected data on specific brands, what does and does not sell and what people are paying. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more. I submitted the ring for an authentication, and Fashionphile found the ring to be counterfeit. Rebag is funded by 23 investors. The classic Chanel CC monogram, zipper, and gold hardware really elevate the piece. From what I found out by doing my research for this Rebag purses review, many customers loved their bags and felt they matched the online descriptions. We buy inventory. I've been exposed to that customer. More importantly, Gorra noted, I certainly have an understanding of psychology and the behaviors of [luxury] customers.. Despite the dismal economy, Rebag secured $15 million in a Series D funding round, making its total funding $68 million since CEO and founder Charles Gorra created the company in 2014. Rebag: Buy & Sell Designer Bags, Watches, Jewelry & More New Arrivals Designers Bags Accessories Watches Jewelry Apparel Shoes Sale The Vault Trade Sell SPEND & SAVE $25 off $600+ $50 off $1,250+ $100 off $2,000+ $200 off $3,000+ SHOP NOW Use code SPEND+SAVE until 5/1 First-Time Seller Offer Get up to $500 in bonus Rebag Credit per item sold* For 3 weeks I reached out multiple times via the website chat, 3x emails to the contact email that all went unanswered and multiple phone calls to the customer service. Unfortunately we cannot accept a return for an item you purchased in April 2022. Practical and real-world advice on how to run your business from managing employees to keeping the books. This does not drive our decision as to whether or not a product is featured or recommended. Utilizing a localized clienteling approach, Rebag's new strategy offers convenient drop-off points, instant connection to stylists, both in-store and digitally, and access to a selection of over 30k items. Additionally, you can find some cool, vintage pieces that you wouldn't be able to find in a retail store today. It could be reducing fashion waste, he said. To stay on top of all the news impacting your small business, go here for all of our latest small business news and updates. The estimated retail price of this purse is $1,995 marked down significantly and offered for $1,360. The Artsy Monogram Leather Handbag, another timeless Louis V. piece, is more artsy than the other monogrammed bag we looked at. I tried to ignore it, but it's really bothering me that they are able to limit exchanges or returns in this way. 5/4 @ 1 PM ET REGISTER NOW! That way we can go ahead and get this problem resolved ASAP . I cant believe they would operate business lie through their teeth!! I accepted a quote to sell my Chanel Medium Double Flap purse and dropped it off in person on April 15th. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. If you really want a luxury bag though, you can save a lot of money by choosing to purchase one second-hand on the site. continues to be performance and versatility. I received a shipping label and shipped my two items per trade guidelines. I bought a bag that was rated to be in great condition. When you buy through our links, Insider may earn an affiliate commission. Plus, I love storing my computer in a messenger bag instead of trying to fit it into a regular purse. We've reviewed your concern around the Bvlgari Zero1 Four Band Ring 18K Yellow Gold. I've tried calling and am disconnected each time I'm put on hold. There's probably more Hermes and Chanel and Louis Vuitton bags than you will see anywhere else in the world, he quipped, So, I've been exposed to that product indirectly. Others require that sellers submit multiple photos of an item to vet its authenticity. This policy should apply to outlet items as well. para nos informar sobre o problema. Since 2014, the digitally native company has opened seven retail. (Some of those stores are just beginning to reopen; but plans for 30 new stores have been shelved). I had terrible experience with them ! Its a lot of money to spend on a bag that was barely in good enough shape to be used without falling apart. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie I submitted a return request, but was informed by Rebag that the bag was an outlet item and not eligible for return. Our **************** team just reached out to you directly requesting pictures of this claim so we can do a proper investigation. As a buyer, Rebag makes the process easier for you, too. scusiamo se questo pu causarti degli inconvenienti. Today, gently used luxe fare is particularly compelling to the younger HENRYs high-earners-not-rich-yet whose appetite for luxury goods doesnt match their spending power, she said. View contacts for Rebag to access new leads and connect with decision-makers. Rebag also has an app, which you can download on your smartphone to speed up the buying or selling process or to just browse the beautifully curated selection whenever. Then in the same day, I made my wallet cash out on Apr 12 to my bank but it failed. Dec 15, 2021, 11:00 ET. Thats because while the brand has some stiff competition from the likes of other luxury resellers like The Real Real, ThredUp, Poshmark, and others that exclusively deal in handbags and accessories like Bag Borrow or Steal, it has an edge. If you're considering a career with us, come and check out our current career opportunities available. Learn more about the benefits of small business membership in the U.S. Chamber of Commerce, here.
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