We do not sell or rent your personal information or share your personal information with other people or nonaffiliated companies, except with your permission, or under the following circumstances: Cookies are small pieces of information stored on your computer. Fees and limitations apply. of course, unless you never receive it at all. Thought by midnight it would update. I am owed $2,457 from TPG and still have not received the check in the mail. This is because we allow them to collect information from our website users (e.g., online identifiers and browsing activity) so they can help serve ads more likely to interest you. You may have received an email from our partner Santa Barbara Tax Products 2010-2023 Santa Barbara Tax Products Group, all rights reserved. I filed my taxes through TurboTax in January 2022. You can track your refund at the Santa Barbara website by clickinghere. They are holding refunds when their website clearly states they do not do that - clients are receiving refunds on time and they even hung up on me twice. Personally i have had the experience where it took more than the 5 days even though in the contract we sign in regards to the fees being deducted and the remainder being direct deposited, it states that the day the IRS states, refund sent, Santa Barbara is to then deduct the fees and that very same day they are supposed to direct deposit the rest. https://help.sbtpg.com/hc/en-us/articles/230418728-What-s-the-status-of-my-2019-refund-. Scroll down to Part VIII - Direct Deposit and Refund Disbursement Options. Go back and check that part of the Contract and you will see. By clicking "Continue", you will leave the Community and be taken to that site instead. This statement is provided to clarify our commitment to protecting the security of the personal information you provide. Refunds may be delayed even longer for other reasons. to receive guidance from our tax experts and community. FTC filed a case against Turbo Tax just recently. As of today, I have filed complaints with the BBB against Intuit-Turbo Tax, Santa Barbara Tax Products Group, and Green Dot Corporation (SBTPG parent company). We use industry standard safeguards to protect the confidentiality of personal information we collect from visitors to this Web site. https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557. Ask questions and learn more about your taxes and finances. You can ask us to delete the Personal Information that we have collected from you. Is this some kind of scam?I don't need a "middle man" handling my refund, holding part of the funds and having access to my bank account info. Create Anonymous, Aggregated or De-identified Data, Professional or Employment Information. The derivation of information, data, assumptions, or conclusions from any other category of Personal Information to create a profile about a person reflecting the persons preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. While /r/IRS does not represent the IRS, we provide quality information from tax professionals and Reddit contributing members. They said my bank rejected it and the bank states they've never even been tried to deposit it. We will require the authorized agent to have a written authorization confirming that authority. Web1 Refund Transfers are deposit products using Civista Bank, Member FDIC, that enable certain deductions from the account to be processed. https://help.sbtpg.com/hc/en-us/articles/230418728-What-s-the-status-of-my-2019-refund. Cookies can also help you remember your user name and password on protected areas of Web sites. PATH Act - Creating refund delays. The routing number on your 1040 should be for the Turbo Prepaid Visa, you can also click here to contact customer support for Turbo Prepaid Visa, and they can provide you with the routing and account number used for direct deposits. I am aware of the process Ive been using TT for yearsthis year its just a mess on the bank you guys use.its the 7th still nothing showing on SBTG website even though IRS said they sent it on the 5th.unfortunately I cannot have faith that this will not happen again so will switch to HR Block it seems from the group I am in their bank did not have this issueand they received money earlier or on date IRS said it was sent. Correction of Personal Information; Opt-Out Right. An individuals physiological, biological or behavioral characteristics, including an individuals deoxyribonucleic acid (DNA), that can be used, singly or in combination with each other or with other identifying data, to establish individual identity. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. Building on a legacy of nearly 20 years of industry leadership and superior customer support, TPG, in cooperation with our banking partners, provides fairly-priced, quality financial products. I haven't been able to contact the IRS TPG or Turbo tax. Today we received less than half of our tax return amount. Allegedly, my bank rejected the direct deposit and my refund was sent to TPG (a Santa Barbara bank) who handles TurboTax tax refunds. Why? WebAccording to the IRS website most refunds are disbursed in less than 21 days. - Intuit. Santa Barbara Bank has had my refund for 15 days. However, we are don't have access to your refund situation. Personal information from an educational record, which could include: a students name, the names of the students parent or other family members, the address of a student or students family, a students personal identifier (e.g., SSN, student number), other indirect identifiers of the student (e.g., date of birth, place of birth, mothers maiden name), other information that, alone or in combination, is linked or linkable to a specific student that would allow a reasonable person in the school community, who does not have personal knowledge of the relevant circumstances, to identify the student with reasonable certainty, or information requested by a person who the educational agency or institution reasonably believes knows the identity of the student to whom the education record relates. If we sell your Personal Information, you can opt-out. We transfer information about you if this company is acquired by or merges with another company. IRS sent my refund on Feb 24. acceptance if you e-file with direct deposit. The way he yelled at me seemed very.. unsettling. It's ridiculous. Did you finally receive yours? I have called TurboTax to try and get additional information, but they have done nothing to help. I've tried contacting the irs, turbo tax, and tpg and can't get through to anyone. Personalized postcards addressed to your return clients help you retain more clients. Santa Barbara Tax Products Group- Holding Tax Refund and Will not respond I filed my taxes through TurboTax in January 2022. You can follow the instructions in this linkhereto contact SBTPG. WebThere is no delay associated with the Refund Transfer and it may actually help you get your money faster, depending on your circumstances. You can do this at their Help page. Whether weve sold your Personal Information, and if so, the categories of Personal Information received by each category of third-party recipient. If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. It describes how we collect, use and share Personal Information of California residents in operating our business, and their rights with respect to that Personal Information. Santa Barbara Tax Products Group- Holding Tax Refund and Will not respond, https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information. Business and personal contact information, Content you choose to upload to the Service. WebTheyve had my refund since Friday and the status is green with funded yet still shows $0 as paid to me. The answer depends on whether or not you have a bank account. What happens if my direct deposit is returned? https://taxpayer.sbtpg.com/login Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. IRS told me the refund should be funded to Barbara bank on Mar 1. They won't help even if they do respond. Update: It still has the same message when I try to login. Well this just in. it was because of the holiday that our refund was delayed, all is well and we will be receiving our refunds soon, like today, as of 02/27/2020. Starting price(s) can change daily and change based on the move-in date and lease term chosen. We had no idea there was a third party involved in getting our refund. Google will not associate your IP address with any other data held by Google. We use information you provide on an aggregated basis to do such things as operate our site, enhance our site, and to better understand the profile of our online audience. Santa Barbara TPG Check Administration Fee. I filed a complaint with the IRS and they traced my funds but nobody has responded to the request sent by the Office of the Controller of the Currency who I also reached out to. This subreddit is about news, questions, and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. WebAnyone else still waiting on TPG Santa Barbara bank to deposit?? The IRS will begin processing returns on January 27th. Hand off your taxes, get expert help, or do it yourself. This means that we will not penalize you for exercising your rights by taking actions such as denying you services; increasing the price/rate of services; decreasing service quality; or suggesting that we may penalize you as described above for exercising your rights. Did the information on this page answer your question? Do not enter At UpTax Software, we are dedicated to helping you through the entire bank enrollment processto make sure youre ready to take the tax season head-on. To log in, choose the taxpayer portal at: https://www.sbtpg.com/ SBTPG has a phone contact page at the following link. to receive guidance from our tax experts and community. Government-issued identification numbers. This is not true. It's so crazy! WebPlace the expected refund amount acknowledged by the IRS in your tax return in the refund amount box (ex. Hopeful that you will get your money soon! The categories of Personal Information that we have collected. I wanna make sure that my tax return will be able to come from the baml turbox uses. Questions about prior year tax filings? You can request a copy of the Personal Information that we have collected about you during the past twelve months. Same here thought it strange because my wifes hit our account today. WebI filled my taxes on turbo tax on 2-5-2020 and on 2-23-2020 irs.gov Where is my refund? Personal information that we collect, use and share (online, mobile application and website interactions). Please click the links, listed below, to find information on the status of your refund with Santa Barbara Bank. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. to receive guidance from our tax experts and community. Browsing history, search history, and information regarding a persons interaction with an Internet website, application, or advertisement. This option also has an additional charge from the bank that processes the transaction. Yet in some cases, which seem to be more than not, they withhold the remainder more than the 5 days, and unfortunately they have poor Customer Service. This Privacy Policy is effective as of January 1, 2020. WebRefund. Floor plans listed may vary between individual units regarding square footage, dimensions, amenities and are subject to availability. WebYou will get your funds the same day you would have had you of paid upfront regardless. 1 Get pay early Clients can get their pay up to 2 days early or their government benefits up to 4 days early with direct deposit. We disclose your Personal Information to business transferees. @CarissaMSo is the routing number on the 1040 the routing number for sbtpg or is that turbo routing number? What is the TurboTax phone number? Once the IRS, To check your refund status with SBTPG click. All rights reserved. Opt-out of sales. You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly if you do. information on the refund process and timeline. Tax Pro Help Center Get answers 24/7 at Support.sbtpg.com Tax Pro Support (Existing client) 800.779.7228 Consumer It usually within 21 days of You can request the following information about how we have collected and used your Personal Information during the past twelve months: Access. WebThe bank application will remain locked until Santa Barbara TPG sends a response. As time went on still no refund called IRS TOO MANY TIMES was told to contact sbtpg because they havent recieved anything so I contact sbtpg again and was told that my money was sent oct 7 2022 it is almost April 1 2023 still no money in my account or in the irs system to send me my money direct . below. As a California resident, you have the rights listed This sucks! Refund deposited to a GO2bank mobile bank account2, Cashier's check printed and issued from your office, Refund direct deposited to your client's bank account, Availability:Any Wells Fargo bank location3, Cost: $4 or less for checks up to $1,000 and $8 or less for checks greater than $1,000, Availability: Participating Walmart locations4. 7 Available to returning clients with 100+ applied Refund Transfers enrolled in our standard Refund Transfer program. account to see the refund amount. If you have elected to have your TurboTax fees paid from your tax refund, you may check the status of your Refund Transfer by visiting Santa Barbara Tax Products Group Refund Transfers are not loans. By clicking "Continue", you will leave the Community and be taken to that site instead. I just got screamed at by a lunatic that is apparently a representative of theirs. After submitting your bank application, you can check on the status by viewing the Banking Information tile from the main page of Account Hub: Updated October 3, 2022 Full Branch Info | Routing Number | Swift Code. Real experts - to help or even do your taxes for you. When it connects you, expect to wait like 4 or more hours. When the IRS states, refund sent, thats when it is intercepted by Santa Barbara to deduct the fees, then they have 5 days (according to the IRS) to deposit the remaining funds (after the fees) into the Direct Deposit Account chosen. 2 Overdraft protection I've done this already, but to no avail. 0 45 8,965 Reply. However, the IRS has not begun to process returns as of yet. 1 Refund Transfers are deposit products using Civista Bank, Member FDIC, that enable certain deductions from the account to be processed. **Say "Thanks" by clicking the thumb icon in a post. You may exercise your California privacy rights described above as follows: Right to information, access and deletion. Please consider before using TurboTax for your tax refund!!! Republic Bank is committed to working with tax offices of the highest caliber. Records of personal property, products or services purchased, obtained, or considered, payment history, complaint history, service requests or other purchasing or consuming histories or tendencies. I checked and still Unfunded even the refund was sent out on Feb 24 by IRS. 5Auto Collect is an optional service provided by Santa Barbara Tax Products Group, LLC. I will never file with TurboTax in my life again. It also shows their business hours. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You can track your refund at the Santa Barbara website by clickinghere. This is the company's issue and it makes them seem very shady. Information. I am having the same problem and have hit a wall dealing with people. Biometric information includes, but is not limited to, imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template, such as a faceprint, a minutiae template, or a voiceprint, can be extracted, and keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Our bank product program allows tax professionals like you to diversify business and compete with the national chains. You can sign back into your We may provide the information to trusted partners who work our behalf under confidentiality agreements. It is an automated system and will not let me talk with a representative. For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/, Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-InformationOn this page you can also scroll down and click on Submit a request. If your expected refund amount is $4,507.00 enter 4507). As a stakeholder in the electronic filing industry, we endeavor to promote integrity throughout our program and to be a sound steward in the e-file process. We are aware that this is a difficult situation for you. For anyone who either got the loan, and/or are having their fees taken from their refund, Santa Barbara is currently processing a batch of refunds. If we are going to use your personal information in a manner different from that stated at the time of collection through this Web site, we will notify you. View refund status. 20254 Us Highway 18. Nah. Google may use the data collected to contextualize and personalize the ads of its own advertising network. what was the 117.00 they charged you for? One of our friendly software specialists will help you find the software solution that perfectly fits your business. For anyone who either got the loan, and/or are having their fees taken from their refund, Santa Barbara is currently processing a batch of refunds. Santa Barbara bank says my refund amount I'm giving them is wrong I have no offsets IRS has amount I have. Thought by midnight it would update. What is the next step because calling them and checking the website is not it????? You can track your refund with We have the experience to support your business. en tu idioma! My money was released on Feb 9th and it is March 8th and still no money direct deposited into my account. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. On their website, they show they received my refund on 3/2/22, which was the correct amount and the amount stated on the letter I received from the IRS. Refund Advantage Tax Refund Services was built with the tax professional in mind. There was no indication that Turbo was doing this. All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. These companies do not have any independent right to share this information. Santa Barbara TPG Bank Application Reject 1801. Powered by. Precise location, e.g., derived from GPS coordinates or telemetry data. We'll help you get started or pick up where you left off. Santa Barbara TPG is integrated with industry leading tax software providers. Funniest thing is they say they send the funds as soon as they get notification that the money is coming. UpTax clients have their own dedicated software. "What if" mode Create a return without SSN and add it Diagnostics system and warnings Calculations are made instantly with every entry Conversion software for most tax packages. Federal/ State refund amount. WebSanta Barbara Bank Tax Refund Status in Santa Barbara, CA About Search Results Sort: Default All BBB Rated A+/A View all businesses that are OPEN 24 Hours Hutchinson & Bloodgood LLP Tax Return Preparation Tax Return Preparation-Business Accounting Services Website More Info 101 YEARS IN BUSINESS 10 YEARS WITH (800) 836-6007 WebRefund Transfer. UpTax Wise includes everything you need to make your tax preparation business successful this tax season. The complaint is just a short on-line form. UPDATE: If you are filing before February 15th your refund may be delayed due to PATH Act. I'm having the same issue. Additional cost for premium marketing materials. WebREFUND ADVANTAGE. Select the QuickZoom button for the Santa Barbara Tax Products Group Processing Worksheet. You can also contact the IRS at 1-800-829-1954 to initiate a refund trace. In February, my refund was released from the IRS and sent to TurboTax. Google also may transfer this information to third parties where required to do so by law, or where such third parties process the information on Googles behalf. WebStatutory category Education Information; Definition (categories may overlap) Personal information from an educational record, which could include: a students name, the names 4 Customer must obtain a Refund Transfer (separate fees apply). Ask questions and learn more about your taxes and finances. We ask that you notify us of any changes to your personal information via e-mail or telephone shown in the how to exercise your rights section of this Privacy Policy. Copyright 2021 UpTax Software. How long does it take to 6 Available to tax professionals enrolled in our standard Refund Transfer program. Of course, they failed to return the direct deposits or reimburse me in some way. site shows your refund has been sent,it generally takes Santa Barbara Tax Products Group (SBTPG), who administers the "refund processing service" for Intuit,1 to 2 business daysto process andforwardyour refund to your financial institution, after it receives them from the IRS. I will not stop until I receive a response from one of these companies and my refund check is either direct deposited or a check is issued and sent to my address. 3 TPG is not sponsored or endorsed by or otherwise affiliated with Wells Fargo Bank, N.A.. Checks may be cashed at Wells Fargo Bank branch locations. WebExpected refund amount (accepted return) Actual refund amount (after any adjustments) Released date; Fees: Bank processing fee; Program fees; Miscellaneous fees; Refund said that I would receive my fund into my bank before 2-26-2020. How Pre Fees apply to the ERO only with respect to successful collections. We may also use this data, both aggregate and personal to you, to enhance your site experience on our site by displaying content and marketing messages that we believe will be of interest to you. They need to issue my check, simple as that, but they just lie and give you the runaround. I wonder if a class action is applicable in this case?? I have not been told about the form and getting it notarized when I finally get ahold of someone again I will ask about that. We may use cookies or, in a limited number of cases, IP addresses for several reasons. Unfortunately because of my experience with this bank I will no longer be doing business with TT - while TT has been good to work with SBTPG has been awful - their customer service agents are rude and most of them cant give you any details or the information changes from person to person. You can alsocontact the IRSat 1-800-829-1954 to initiate a refund trace. Find yours below and contact them to enroll with TPG. But, they won't be any help when they do call you. Every time I call their customer service, I am told the check will be issued that day-- it has been over 3 weeks and still no check. Refund Transfers are not loans. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return. See disclaimers below for state restrictions. An unofficial, civil, and helpful community to discuss filing your taxes with Intuit TurboTax. After 3 days hours of being on hold, speaking to TurboTax, who's support originally sent me to CreditKarma, who had me create an account for my deposit to be dropped in, until it didn't show up and i had to start over.also being told there were no systemic issues with held refunds. You can request to exercise your information, access and deletion rights by: Right to opt-out of the sale of your Personal Information. IT depends on if your check goes to the Santa Barbra bank which is the bank tb uses your refund goes to them if u chose to have tb funds deducted from refund they take their portion out like 50$ for software usage then they will mail it out to u.. mine was rejected sent back to sb bank they took their funds out then sent me the rest mailed off By clicking "Continue", you will leave the Community and be taken to that site instead. **, **Say "Thanks" by clicking the thumb icon in a post, You can contact them SBTPG, toll-free, at, TurboTax does not receive any further updates regarding your tax return afterit'sbeen accepted by the IRS. I have called Tax Product Group 15+ times in the past two weeks, and have to wait on hold for hours or wait for a callback (which they sometimes never call back). Ask questions and learn more about your taxes and finances. Google Analytics uses cookies. They make money, and you lose. New Member May 31, 2019 5:10 PM. I've even drove 4 hrs to check my old mail and nothing. WebFull Service, brick and mortar office.
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