Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund. I am also missing a few thousand I only got $79 i think this is a joke right? SBTPG will show our money received tomorrow morning and will send it to our banks sometime that morning. Have a question for Santa Barbara Tax Products Group (TPG)? This is a user community forum, and we don't know what your situation is. A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. The IRS is seriously behind in processing 2020 tax returns. https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions, https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved. and our It might provide some information that will help sort out what the $3900 is. Were working hard to get through the backlog. Your email address will not be published. We'll help you get started or pick up where you left off. At the page below click on the "For Taxpayers" portal, then on the next page choose "Check with TPG.". If you need to, you can phone SBTPG to inquire about the deposit and ask them if it was a Federal refund or a stimulus payment. But it can't hurt to see what that tool is showing at SBPTG. All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. When you choose to have your TurboTax fees deducted from your federal refund you agree to have that done by the third party bank. They payment was not a fourth stimulus check, but rather a refund for taxpayers who overpaid taxes on unemployment compensation in 2020, Your email address will not be published. Or was your refund seized to pay a debt you owed? I only received 4k back from 10k. What all does it say? Apparently, this is a "known issue" and TurboTax is dealing with it, but this is super shady to me. Glad to see Turbo Tax website finally posted a link to SBTPG for us to continue our scavenger hunt. what will be the projected time for the return to be di Turbo Tax doesn't know when you get the refund or when the IRS sent it. Missing thousands of dollars.. was only Direct Deposited $450 vs $4,000+ 7 5 104,698 Reply. And is your Federal refund on your Federal return Form 1040, Line 21a approx. Ask questions and learn more about your taxes and finances. If it was the IRS that reduced your Federal refund amount, then they should send you a letter in about 3 weeks or so explaining why and your options if you disagree. Glad to see Turbo Tax website finally posted a link to SBTPG for us to continue our scavenger hunt. The third-party company in the description suggests that is a Federal refund if you indeed chose to pay product fees out of your Federal refund. The amount at least raises the question. Ask questions and learn more about your taxes and finances. That could be for the second Stimulus payment. Cookie Notice They just gave you an estimated date. A file name of "tax return" PDF suggested that they could contain sensitive info, that you should not post in this public Internet forum. Yes, I do have $600 on line 30. After the tax return has beenAcceptedby the IRS (meaning only that they received the return) it will be in theProcessingmode until the tax refund has beenApprovedand then anIssue Datewill be available on the IRS website. Comparing Open vs. Real experts - to help or even do your taxes for you. How much does it cost to pay taxes with sbtpg? In California, the fee is $45 (where it is bundled as Premium Services).. Are you getting both a Federal refund and a State refund? OUTRAGEOUS. (Question). Hand off your taxes, get expert help, or do it yourself. what was this deposit for? I'll assume that since you are posting in this thread, that you chose to pay your product fees out of your Federal refund and that you have received a deposit from Tax Products PE4 SBTPG (or a variant of that). That description you posted looks like a deposit from the intermediary company (SBTPG) that first receives your funds from the IRS, then subtracts the TurboTax fees, then sends the rest to your bank account (or card.) Unprocessed individual returns include tax year 2020 returns such as those requiringcorrectionto the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). So my tax return should of been $544. At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate. I figured it out from the deposit into my account and several other sources. Waiting is frustratingrefunds are taking longer in many cases. When I filed my taxes I put that I didnt receive my stimulus but then the very next day it was deposited in my account so the IRS adjusted my refund to 8950, they even sent me a letter letting me know the adjusted amount. You complete your tax return by finishing all3 Stepsin theFilesection. TurboTax has partnered with SBTPG, commonly known as TPG for collecting tax refunds early. This option also has an additional charge from the bank that processes the transaction. This is mainly a user community forum, so no one here will know exactly what you received or didn't receive and why. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have a similar issue. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**. Your TurboTax account will remain at Accepted. That bank is only involved if you used a paid version of the software and then chose to have your fees deducted from your federal refund. Who is this Santa Barbara Tax Group and why is this happening this time? I would hope that those responsible for setting up thesethese financial arrangements are made aware of the additional work and the poor customer service we have experienced. A state refund comes directly from the state tax agency. if so, you signed an agreement that says TT can withdraw its fees from your account. Millions of taxpayers have not yet received there federal tax refunds. You have clicked a link to a site outside of the TurboTax Community. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. My refund is hundreds (maybe thousands depending if state return was included in refund). I received a deposit from tax products pe sbtpg llc but it was not the full amount i was to get. I've already made my complaint against Santa Barbara Tax Products Group. I wish I would have just paid outright for all of it upfront instead of choosing the option to take the payment out of my refund. If you pay the fees upfront with a credit card before you file you get your full refund directly from the IRS. I am sure you have lost a number of customers for this. By clicking "Continue", you will leave the Community and be taken to that site instead. SBTPG already deposited some of the money, so why are they holding the remainder up now? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Charging me over $100 for 1040EZ form. Santa Barbara Tax Products Group-they are the company that processes the refund whenever you choose to have your TurboTax fees deducted from your federal. what was this deposit for? It is not possible for TurboTax to speed up the IRS for you. Real experts - to help or even do your taxes for you. I am dealing with the same thing I just got my state refund but I havent gotten my federal refund yet but I did get a tax products PE1 sent to my account and I do remember paying 40dollars fee but I havent gotten my federal refund yet. . That is your federal refund minus the fees. That's handled by an intermediary company called SBTPG (aka Tax Products Group.) Then it will get "tired", and you'll get another menu. Premier investment & rental property taxes. I did get an email a month and a half again stating it will be deposited soon. What Online TurboTax product did you use--Free Edition with PLUS, Deluxe, Premier, Self-Employed? Ridiculous thievery. They can receive a refund through a check, direct deposit, or ACH transfer. If I receive a deposit from TPG Products Sbtpg LLC but it isnt no where near my whole refund, am I getting that back? June 7, 2019 4:04 PM. I got NOTHING back that I actually really needed to use. It looks like the forum privacy filter redacted your email address above for your privacy/security. TurboTax never gets information from the IRS or state when they reduce your refund. If you chose to pay your TurboTax product fees out of your Federal refund, that is handled by a third-party company SBTPG. What information is incorrect? All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. Im not understanding why on my turbo tax app it doesnt say or show that my refund was sent but I got money on my card I gave turbo tax. They obviously have my routing number for my bank account and have already deposited some. This is due to many factors, such as the pandemic, completing processing of millions of 2019 tax returns, stimulus payments, unemployment compensation exclusion tax refunds., changes in the tax code by Congress in the middle of the 2020 tax season and the like. Hand off your taxes, get expert help, or do it yourself. You have clicked a link to a site outside of the TurboTax Community. SBTPG has a phone contact page at the following link. This also includes past Child Support payments. Tax products pe1 sbtpg LLC Here is what it means, An Alternative to Selenium for Testing ERP Systems, Maximizing Energy Efficiency in the Workplace, Jobs For Unskilled Immigrants Of Canada: Learn How To Apply, Rapid enterprises inc/ stamps Here is what it means, Capital one credit card login How to login & Features, FM deposit hold-see SM Here is what it means. It may show there what they received from the IRS and how much in fees they took out. To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You need your filing status, your Social Security number and the exact amount (line 20 of your Form 1040) of your federal refund to track your Federal refund: https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund, https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others. They are one who handles your refund if you elect to pay your fees with your refund. If so, it comes separately in another deposit straight from the state tax agency. Tax products pe1 type sbtpg llc co tax products pe1. I'm waiting for my State tax refund of $635.00 and I see the title above for $875.01 deposit to my Bank checking account. I just received a deposit of frickin $19. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. TurboTax does not receive any updates from the IRS. Federal and state are completely separate and refunds come at different times from different places. what was this deposit for? You can also check out this TPG Refund Tracker to check on your refund. You said "bank checking account" above. If a debit card, did you apply for a Turbo Visa Debit Card and got a refund advance? is it from irs or from the tax consultants with which i filed? Tax products pe1 des sbtpg llc id 602388913. I know that money would be taken out for taxes to file. It's not clear yet. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. 800-829-1954. You have clicked a link to a site outside of the TurboTax Community. Although I have mentioned it twice, he has not specifically said what the deposit descriptor is on his direct deposit, so I've been assuming it's the same as the thread topic, but it may not be. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. BTW, this is a public Internet forum. If the IRS reduced your refund, the IRS should send you a letter in about 3 weeks or so explaining why and outlining your options if you disagree. Contact the bank to find out what that deposit was for. **Disclaimer: Every effort has been made to offer the most correct information possible. Please dont file a second tax return or contact the IRS about the status of your return. https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632, https://support.turbotax.intuit.com/contact. Where did you see that? So that adds up to $120 (or $125 if you are in California.). THIS IS LEGAL ROBBERY. Shouldn't it be $237.02? That fee is $40 (or $45 for California filers.) to receive guidance from our tax experts and community. I figured it out from the deposit into my account and several other sources. After completing theFilesection and e-filing your tax return you will receive two emails from TurboTax. Tax products pe2 sbtpg llc orig first calif. Tax products pe1 sbtpg llc orig university b showed a deposit into my bank account for 1288 my returns should have been about 500 more. If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. Did the information on this page answer your question? I filed my refund in April with TurboTax and still haven't recieved it. TurboTax does not handle your refund at all. IRS: 800-829-1040 (7AM-7 PM local time) Monday-Friday. (This line has no information on Economic Impact Payments. what was this deposit for? For more information, please see our i am in the same boat here i was suppose to get 943 and got 521 over 400 dollars less than my tax return stated on turbo tax. We'll help you get started or pick up where you left off. Apparently you requested to have the TurboTax account fees deducted from the federal tax refund. Santa Barbara Tax Products Group-they are the company that processes the refund whenever you choose to have your TurboTax fees deducted from your federal. If you believe there's a discrepancy with your TPG Products deposit or the fees that were deducted for tax preparation services, you can reach SBTPG at 877 . Im having the same issue. There must be more to your story if you think it was not your Federal refund. TurboTax is committed to protecting your personal information. Where is the rest of my refund. The refund is sent to them, the fees are deducted, and then the remainder is sent to your bank. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. Since you are posting in a thread titled "Tax Products PE3 SBTPG", I presume you chose to pay your product fees out of your Federal refund and have now received a Federal refund from SBTPG (Tax Products Group.) i recieved a notice last week that the refund was being deposited in my account but i never received it. You requested to have the TurboTax account fees paid from the federal tax refund. So if you have the tax products pe1 reflecting on your bank account, you can get in here to find out what it means. $1600 to SBTPG? And if you save a PDF of the return with all the worksheets you will see this in the Bank Processing information. Don't go by the total of your Federal and state refunds, if applicable. http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate, Also see this article for more info on how the IRS Taxpayer Advocate Service works::http://www.irs.gov/taxtopics/tc104.html. Privacy Policy. The TurboTax program does not get feedback from the IRS either during return processing or when a refund has been sent. Real experts - to help or even do your taxes for you. @DadMomTaxHHMAWhat "new" entity are you referring to? I got a direct deposit from "TAX PRODUCTS PE3 SBTPG LLC", but according to turbo tax, I haven't received my tax return yet. That payment method also has an additional $40 service fee ($45 for California filers) and possible sales tax. what is the shortest possible time for an eft to reach my bank? Yup, I was bamboozled like the rest of yall. It said $230 to file. Enclosed Car Shipping: Which Is Better? 4 Customer must obtain a Refund Transfer (separate fees apply). A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. What do TAX PRODUCTS PE4 SBTPG LLC means? We continue to send Economic Impact Payments weekly in 2021 as 2020 tax returns are processed. Did you get it after you filed or not enter in the 2nd box? Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return. Support hours are 5AM-5PM Pacific (8AM-8PM Eastern), Mon-Fri, FAQ: What is the TurboTax phone number?https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632, Or use this contact form:https://support.turbotax.intuit.com/contact. **, TAX PRODUCTS PE1 TYPE: SBTPG LLC DATA: BTSN CO: TAX PRODUCTS PE1. We understand that these are unprecedented times and were committed to helping our customers who are experiencing hardships. I got much less than expected and will not be using you guys again if this is the case. Real experts - to help or even do your taxes for you. So youre saying the deducted taxes out of my federal and I received the remainder of it? @Kberes93 Please clarify what the description of your deposit is in your account. If you don't pay they will debit your account. why dont u reply to my message? A state refund comes directly from the state. Did you have 600 on 1040 line 30? last time I use turbo tax. Yes. Did the information on this page answer your question? Waiting is frustratingrefunds are taking longer in many cases. So I went digging into the help community and there is a 50-page thread where HUNDREDS of people are experiencing the same thing: https://ttlc.intuit.com/community/after-you-file/discussion/my-refund-is-less-and-comes-from-tpg-products-sbtpg-llc/00/2487834. It is likely from the third-party company whose intermediary bank receives your Federal refund from the IRS, subtracts the fees, then sends the rest of your funds to your bank. Did the information on this page answer your question? It should show what SBTPG received from the IRS. They charged me $ 59.95 for a "software upgrade" in order to send my return electronically. That fee is $40 (or $45 for California filers.). No one in the user forum can resolve a billing issue. Please dont file a second tax return or contact the IRS about the status of your return. The funds were sent to SBTPG and 481.76 of the total was deposited into my account. The IRS sent your federal refund to the third party processor, Santa Barbara Tax Products Group, so they could deduct the TurboTax account fees and their service charge. My refund from federal was due to come today and 1000's short of what federal refund site says it is. I suspect you used Online Deluxe. What message are you seeing? A lot of people are reporting they are having trouble getting answers or being able to reach TurboTax at all. And some people on that thread are reporting they are short thousands of dollars! Irs refund site stated my refund deposited 3/14. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. Do not go by any summary screen in TurboTax that shows a "Total refund" or "net", which combines the Federal and state amounts into one figure. for their personalized refund status and can reviewTax Season Refund Frequently Asked Questions.
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