General managers manage the staff tasks efficiently, monitor the productivity and efficiency of the work environment, implement new strategies to improve the business performance, recognize the team's best efforts, and effective allocation of budget resources. I oversaw inventory and the employees. Certifications & Licenses: While certifications are not required for the role of assistant manager at Dollar General, some certifications can improve your chances of getting a promotion at the company. Aydanos a proteger Glassdoor verificando que eres una persona real. Dollar General store managers can earn certifications to gain additional knowledge about their daily responsibilities and further their career advancement opportunities. Family Dollar Manager Interview Video Earning Other Job Benefits Qualified Dollar General management associates earn several employment benefits. This works for the slower stores but I was a high volume store and was given the same amount of hours as the stores that had lower volume. questo messaggio, invia un'email all'indirizzo Family Dollar is hiring in your neighborhood. Assistant Store Manager, Operations Resume Examples & Samples. Caso continue recebendo esta mensagem, The estimated base pay is $16 per hour. This category only includes cookies that ensures basic functionalities and security features of the website. Assistant managers can utilize this trend by focusing on training their team members on how to provide excellent customer service. So, a typical day is fast-paced. On the better side of it their operations and standards have taught me many great skills that I have been able to use in my new job. The employment of general and operations managers is expected to grow slower than average over the next decade. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Dollar General Manager: Typical day for a Dollar General manager: quiet, problem solving. Opened a new store location and assisted in recruiting and training new staff. If you continue to see this A lot of big questions because when youre giving someone the keys to their business, they want to know that youre capable of running the business. Dollar Tree is an equal opportunity employer. In most cases, an Assistant Manager is heavily involved in the day-to-day supervision of employees. If youre looking for a career where you can learn, grow, push yourself personally and professionally, and where you can feel a sense of pride in your work, then we should talk. Providing general supervision, including interviewing and hiring, employee engagement, personal . Please help us protect Glassdoor by verifying that you're a As a Dollar General store manager, you may be responsible for managing multiple tasks at once. The use of technology in the workplace is increasing at a rapid pace. Trained all new managers on store procedures and policies. If I were to tell you, you wouldnt be able to differentiate a manager from a sales associate by all the work being done by management. Als u dit bericht blijft zien, stuur dan een e-mail An Assistant Manager works with the store manager to organize, plan and implement strategies. Employment growth will be limited by the increasing automation of some tasks, such as inventory management. NOTE: If you are looking for Store Associate positions, SEARCH OPENINGS online now. Se continui a visualizzare Review the Dollar General Application page. Interviewer: Please describe your job title and primary duties. message, please email General Summary : . Welcome to the Dollar Tree & Family Dollar Career Center! Dollar General assistant managers will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace. You will have to cover shifts when someone calls in, as DG dont want to pay overtime. The duties of an assistant manager at Dollar General are focused on assisting the store manager in overseeing the day-to-day operations of a Dollar General store.This includes responsibilities like:Training and supervising employeesMaking sure employees deliver high-level customer service to shoppersReceiving and attending to customer complaintsMaking sure the store is operating in an optimal . Recruiting, training and supervising employees. Here are three trends influencing how Dollar General store managers work. It is also useful to recruiters/employers in similar industry as the Dollar General, in making an effective job description for the assistant store manager position in their companies. To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an assistant manager. As more and more customers move towards online shopping, managers will need to focus on improving the customer experience online. Americas: +1 857 990 9675 There would be no store without the crew. Wenn Maintaining stores to standards, including stocking and cleaning. Ensuring product quality and availability. They ensure that the store is properly staffed and that all employees are trained in company policies and procedures. We're committed to being your source for expert career guidance. The assistant manager also models and ensures that customer service is friendly and responsive. Dollar General assistant managers typically have a wide range of responsibilities, which can include: Dollar General assistant managers typically receive a salary, which can vary depending on their level of experience, the size of the company and the geographic location of the job. They typically work 40 hours per week, but may have to work additional hours to cover for employees who call out sick or to meet the demands of the store during busy periods. Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule. Must possess a valid drivers license and access to a motor vehicle, as well as have a clean driving record. Ensuring a consistent standard of customer service. They also need to make sure that their employees are trained and knowledgeable about the products they sell in order to provide quality customer service. When youre ready for a new challenge, apply for assistant manager positions at other retailers. Experienced Assistant Store Manager with depth in recruiting, training, mentoring, coaching, and developing staff in large, consumer-focused store operations. The Assistant Manager works with the Lead Manager to coordinate operations, implement the organizations strategy, and ensure employees stick to schedules. A passion for customer service and team mentoring is also a plus. envie um e-mail para las molestias. Dollar General Manager: My job title at Dollar General I was a store manager / shift manager. It also involves providing input as regards any products that needed to be changed or updated in accordance with standard requirements. A Dollar General assistant manager has gone viral after showing the conditions of his store, which he says is representative of most stores across the country. Interviewer: What set you apart from the other candidates? Assistant Managers handle phone calls regarding complaints and questions about orders or further escalations regarding services or products. Assistant managers may also be responsible for hiring, training, and managing employees at their stores. Dollar General Manager: My favorite part about working at Dollar General would have to be doing the trucks at four o clock in the morning. Dollar General assistant store managers ensure that all employee salaries are up-to-date and are being paid on time. So, its a great job to start at. These cookies do not store any personal information. Gain invaluable insights into Workables breakthrough HR and AI capabilities in our new webinar on May 10! Be prepared to not have much of a family life. Job Description The position of a store manager is of responsibility. Sign up for Workable's 15-day free trial to post this job and hire better, faster. Required fields are marked *. Ensure that any necessary benefits such as medical insurance or retirement plans are up-to-date. Pay rates generally increase with experience and time spent with the company. Assistant managers and store managers with Family Dollar generally work full-time schedules. We also use third-party cookies that help us analyze and understand how you use this website. Effective leadership skills can help you to manage a team of employees and ensure that everyone is working together to achieve common goals. Dollar General Store Manager Salary: $34,588 Dollar General Assistant store Manager Job Description The Assistant Store Manager assists and supports the Store Manager for the daily operations of the store. Business Development: Developed new business to push sales revenue from $750,000/yr to $1.1 million in 1 year. The Assistant Store Manager assists the Store Manager in all aspects of store operations. As a Family Dollar Assistant Store Manager you will be responsible for providing exceptional service to our . This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Wenn This includes supervising employees, handling customer complaints, and ensuring that the store is running smoothly. They oversee all accounting procedures and delegating the necessary tasks to employees in order to best ensure that invoices are processed properly and time-stamped. Interviewer: What other advice would you give to a job seeker looking to gain employment? They must also be able to calmly communicate in stressful situations and provide guidance for their subordinates. They verify employee schedules and ensure new hires understand their roles and duties. Ultimately, the duties of the Assistant Manager are to make sure our stores operate effectively, and that we keep our customers happy. Part of their tasks includes organizing all incoming shipments to ensure there is a place for each product. verdade. A General Manager is responsible for improving efficiency and increasing departmental profits while managing the company's overall operations. I believe that my managerial skills that I learned at the Dollar General has spring-boarded me throughout my managerial career, and I would take that as something I will always hold on to. Necessary cookies are absolutely essential for the website to function properly. Lamentamos He or she ensures that the store is operated in compliance with company policies and procedures. As technology becomes more advanced, businesses are finding new and innovative ways to use it to improve the customer experience. Family Dollar Store Manager Jobs, Employment | Indeed.com Posted: (9 days ago) WebStore Manager Family Dollar 3.2 Anderson, SC $55,000 - $60,000 a year Full-time Monday to Friday + 7 Urgently hiring Family Dollar Store Managers provide leadership, sales management and customer service in all aspect of managing a Family Dollar store. Wir entschuldigen uns fr die Umstnde. para informarnos de que tienes problemas. sales processes, orders and payments), Track the progress of weekly, monthly, quarterly and annual objectives, Evaluate employee performance and identify hiring and training needs, Supervise and motivate staff to perform their best, Coach and support new and existing Sales Associates, Monitor retail operating costs, budgets and resources, Suggest sales training programs and techniques, Communicate with clients and evaluate their needs, Analyze consumer behavior and adjust product positioning, Research emerging products and use information to update the stores merchandise, Create reports, analyze and interpret retail data, like revenues, expenses and competition, Conduct regular audits to ensure the store is functionable and presentable, Make sure all employees adhere to companys policies and guidelines, Act as our stores representative and set an example for our staff, Proven experience as a Retail Assistant Manager or similar position, Experience with recruiting and performance evaluation processes, Familiarity with financial and customer service principles, Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics, Proficient user of MS Office (MS Excel in particular), BSc/BA in Business Administration or relevant field; MSc/MA is a plus, Assistant Manager interview questions andanswers, Store Manager interview questions andanswers, Management interview questions andanswers, Do you classify employees correctly? You will also research competitive products and analyze consumer behavior to ensure our store meets and exceeds client expectations. This includes things like being friendly and helpful, answering questions, and resolving problems quickly. Interviewer: How would you describe the application and interview process? Store managers are responsible for the overall operation of their store, which includes supervising employees, stocking shelves, and providing excellent customer service. You should also consider the assistant manager duties and responsibilities he or she will have to handle. Resolving customer issues to their overall satisfaction. I'm always learning and growing, and it's so amazing to help others to learn and grow and to be a part of their success! The role of a Dollar General store manager is one that requires a great deal of responsibility and accountability. What Does a Rehabilitation Psychologist Do? verdade. An associate is $14. Store Managers report to the District Manager, and Assistant Store Managers report to the Store Manager. Providing leadership and direction to all employees. Assistant managers who have worked in retail or customer service may have experience that can be applied to a job at Dollar General. Motivating employees and ensuring a focus on the mission. Dollar General Assistant Store Manager Job Description Key Duties and Responsibilities Dollar General assistant store managers ensure the store complies with company standards and government regulations. Experience as an assistant store manager or with retail store management. Currently in my district the pay for a store manager is $26.15. Are There Any Additional Training or Duties? The process actually went on pretty smooth. They are the lifeblood of any business, so it is essential that you treat them with respect and care. Youll also gain experience working with people from all walks of life, which is essential for any successful career. Dollar General is a great place to work for people who are looking for a career with leadership opportunities in the area of retail. By clicking Accept, you consent to the use of ALL the cookies. They also coordinate retail store operations and ensure employees meet store schedules and objectives. Our state-of-the art headquarters in Chesapeake, VA (explore coastal Virginia) is called the Store Support Center because it houses the people that do exactly that support our stores so they can do their best possible job.As a Company that ranks 137 on the Fortune 500 list and operates more than 16,000 Dollar Tree and Family Dollar stores across 48 . In addition, managers should also focus on training employees to provide great customer service, so that everyone in the company is equipped to handle customer requests. Hire better with the best hiring how-to articles in the industry. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. However, general and operations managers will still be needed to oversee the work of other employees and to ensure that their stores are meeting customer needs. Please only comment if you have worked for this company before. Trains store staff by reviewing and revising sales training materials, delivering training sessions, reviewing job performance and coaching needs with retail store manager, and developing and implementing new product training. They must also be able to motivate their employees and keep them on task. The store manager is responsible for all aspects of store operations, including but not limited to: sales, customer service, store appearance and cleanliness, inventory management, store team leadership and development, and compliance with company policies and procedures. This Assistant Manager job description template is optimized for posting to online job boards or careers pages. I saw a position online for assistant store manager at a Dollar General that's a minute drive from my house the qualifications on it said that I need to have at least one year of experience working in retail which I do have and six months experience as a supervisor was preferred. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Log in. They will also learn how to use the computer systems and cash registers. Ensuring that all office workflows are carried out in a timely and accurate manner. Home - Dollar General Careers Ready to join us in our mission of Serving Others? Learn more from our. As you prepare to post an assistant manager job, you should think about the skills and qualities youd like to have in your next hire. It also highlights the major requirements you will need to meet to be hired for the position of an assistant store manager at Dollar General. They can also work to ensure that their stores have the resources needed to meet the needs of customers. Assistant Store Manager (Current Employee) - Sugar Creek, MO - February 1, 2023. The AGM must be able to competently perform duties in the absence of the general manager. para informarnos de que tienes problemas. per informarci del problema. Assistant Managers are often in charge of the daily business operations. Avoid long commutes and set your own course to success by applying today. They help ensure that everything runs smoothly in their stores by overseeing day-to-day operations and assisting with larger projects. pour nous faire part du problme. It is mandatory to procure user consent prior to running these cookies on your website. They also ensure that it has been received, and track any inventory discrepancies immediately so that they can be corrected. 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I met with the area director at one of her stores downtown. This training will help the new assistant manager learn the companys policies and procedures. Working for Chevron: Employment, Careers, and Jobs, 10 Highest Paying Cyber Security Jobs (with Salaries), 10 Highest Paying Digital Marketing Jobs (with Salaries), 10 Highest Paying Data Analytics Jobs (with Salaries), Working for Emirates: Employment, Careers, and Jobs, 10 Highest Paying Business Analytics Jobs (with Salaries), Working for J.P. Morgan Chase & Co.: Employment, Careers,, In-Tray and E-Tray Exercises: 20 Important Facts you need to, Working for Johnson & Johnson: Employment, Careers, and Jobs, Working for Boeing: Employment, Careers, and Jobs, Working for Wells Fargo: Employment, Careers, and Jobs, Working for General Motors Corporation: Employment, Careers,, Make Top Score in Wonderlic Wonscore Test, Make Top Score in Amazon Warehouse Fulfillment Assessment Test, How to Make Top Scores in Situational Judgment Tests, How to Make Top Scores in Finance and Banking Assessment Test. They are tasked with overseeing all aspects of their stores' operations, including merchandising, staffing, customer service, inventory management, and more. Learn about the key requirements, duties, responsibilities, and skills that should be in an operations manager job description. This website uses cookies to improve your experience while you navigate through the website. Si continas viendo este mensaje, Source, attract and hire top talent with the worlds leading recruiting software. The work environment for an assistant manager at Dollar General is usually fast-paced and high-pressure. Learn about the key requirements, duties, responsibilities, and skills that should be in an assistant manager job description. Effective leadership skills can help you to motivate your team and ensure that they are meeting their goals. Dollar General Manager: The application and interview process for that position was also a paper interview. They may also be responsible for supervising employees and handling customer complaints. Youll also need to be a good leader and be able to motivate your team to work harder and faster. Depending on the industry they may also be asked to handle escalated customer complaints as they often work in a customer facing role. Reduced inventory while reducing out of stocks. The Assistant Manager is the bridge that connects top management with employees. Voucher all bills such as - FedEx, UPS, Old Dominion, refuse, utilities, armored service, etc. I thought they were very fond of that, so that helped me a lot. naar Taking disciplinary action when necessary. I had no assistant and 3 part time employees. http://dollargeneral.com/Careers/Pages/CareerCenter.aspx, Why You Should Consider Looking for a Job at Little Caesars, Air Traffic Controller Salary and Job Description, Medical Assistant Salary and Job Description. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de This site is screen reader compatible for the visually impaired. Publicado: 21:30:30. Provides fast and friendly customer service, helping the customer find what they need. A general manager is responsible for handling the overall operations in the business. Dollar General is looking for an experienced retail store manager to lead and oversee operations at one of our store locations. We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow. My Store Manager has been so supportive, taking me under her wing and helping prepare me for the next steps in my career. This is to ensure that each customer receives only one transaction handler per transaction to streamline the payment process. Strong budgeting, sales forecasting, and merchandising background coupled with an exceptional sense of customer service and in-depth knowledge of cash/inventory management. It's obvious the higher ups only care about numbers and they expect the employees that are actually doing the work, to do even more than what is asked. job boards today. You should be able to interact with customers and help them find the products they need. Hiring, training and developing new employees. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Dollar General employees earn $30,000 annually on average, or $14 per hour, which is 75% lower than the national salary average of $66,000 per year. Completion of high school or general education development program with a grade point average of 3.0 or better, At least 1 year of cash/check handling experience in retail environment with at least one year in retail management, Must be able to lift/move 50 pounds; walk and stand long hours at store locations, Knowledgeable in computer database and database queries, Capable of running registers, ordering merchandise and supplies, stocking shelves and preparing reports to enhance profitability, Experience in other areas may be considered including cost control, warehouse or distribution. The assistant manager is a key carrier of the company culture and values. 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dollar general assistant manager job description 2023